Shipping policy
Shipping Policy
_Last updated: September 10, 2025_
_Contact: Support@unapologeticsco.com
All products are **made-to-order** through our fulfillment partner Appliq and shipped directly to you. Please review the details below before placing your order.
## 1) Production Time
- Orders are produced on demand.
- Typical production time: **2–7 business days** (up to 10 during peak seasons).
## 2) Delivery Estimates
- **USA:** 3–7 business days after production
- **International:** Varies by region and customs
- Tracking numbers are provided once your order ships.
## 3) Split Shipments
Orders may ship separately for faster delivery. You’ll receive multiple tracking numbers if this happens.
## 4) Shipping Costs
- Calculated and shown at checkout.
- Promotional **free shipping** may apply when offered.
## 5) Customs & Duties
- International customers are responsible for import taxes, customs duties, and brokerage fees.
## 6) Address Changes
- Contact us **before shipment** if you need to correct an address.
- Once shipped, addresses cannot be changed.
## 7) Delivery Issues
- **Marked Delivered but Missing:** Wait 72 hours, then contact us.
- **Returned to Sender:** Orders may be reshipped once we have your updated address; **additional shipping charges** may apply.
## 8) Holiday Delays
During holidays or high-demand seasons, production and shipping may take longer. We’ll notify you if there are significant delays.